1. Introduction
Biggist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, job title, and password when you register for an account.
- Profile Data: Avatar, preferences, timezone, and language settings you configure.
- Usage Data: Information about how you interact with our Services, including features used, pages visited, actions taken, timestamps, and session duration.
- Device & Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors — we do not store full card numbers).
- User Content: Tasks, projects, documents, comments, and files you create or upload within the platform.
- Communication Data: Messages you send to our support team or through in-app communication features.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our Services
- To process your account registration and manage your subscription
- To communicate with you about updates, security alerts, and support
- To personalize your experience and deliver relevant content
- To analyze usage patterns and improve platform performance
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations and enforce our terms
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the platform to function properly (authentication, security, preferences).
- Analytics Cookies: Help us understand how users interact with our Services to improve functionality.
- Performance Cookies: Monitor platform performance and help identify issues.
You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
5. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Third-party vendors who help us operate our Services (hosting, payment processing, analytics, email delivery).
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- With Your Consent: When you explicitly authorize the sharing of your information.
6. Data Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- SOC2 Type II compliance
- Multi-factor authentication support
- Role-based access controls
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide Services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes).
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise these rights, contact us at privacy@biggist.in.
9. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and compliance with applicable data protection frameworks.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our Services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@biggist.in
- Website: Contact Form